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College of Life Sciences

LSKB Service Desk Policies and Procedures

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LSIT Knowledge Base
Old Services
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LSIT Knowledge Base
Van Protocol
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LSIT Knowledge Base
Department Inventory
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LSIT Knowledge Base
LSB Video Conference Rooms
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LSIT Knowledge Base
Dell Warranty
When Can a System be Replaced?
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LSIT Knowledge Base
Replace Old Computer with Newer Computer Model
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LSIT Knowledge Base
Holiday/Break Schedules
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LSIT Knowledge Base
Department Chairs
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LSIT Knowledge Base
Mail Delivery Policy
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LSIT Knowledge Base
IT Security
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LSIT Knowledge Base
What We Do & Don't Do
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LSIT Knowledge Base
Answering and Using the Phones
This section provides advice and procedures for answering phone calls, talking to vendors, and calling outside the campus.
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LSIT Knowledge Base
LSIT Values
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LSIT Knowledge Base
LSIT Help Desk Mission Statement
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LSIT Knowledge Base
CSR Orientation Map
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