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LSIT Knowledge Base (LSKB)

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OsTicket is a free, open-source ticket management software that has been installed to transition from SciNET's ticket management software. This transition was made to allow the web team to focus more of their efforts on their projects rather than maintaining SciNET.
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August 20, 2020
Snipe-IT is an asset management system that LSIT has implemented to keep an updated list of managed assets and all relevant information about those assets. Snipe can also keep track of users and software licenses.
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Giving Access to NVIVO 12

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As part of the PCI compliance requirements, LSDNN must not use the normal Administrator account name. Also, the computer must remain in the PCI Compliant OU which disables "store passwords using reversible encryption" by GPO.

Check LastPass for Administrator account password.
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