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LSIT Knowledge Base (LSKB)

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Sophos

Sophos is an antivirus software that is contracted with BYU. All servers and endpoints should have a Sophos agent installed and activated. Any alerts can be accessed through the central interface at central.sophos.com.
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Clear Box Cash

How to clear the Box cache
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PaperCut

This refers to locked down SHARP printers in LSB4004 and the Deans Office (LSB4004-P1. LSB4004-P2, LSB5000-P1)
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Qualys

Qualys is a vulnerability management tool provided to us through the SOC. The SOC will scan our network on a regular basis and any vulnerabilities detected will appear here. The site can be accessed at qualys.byu.edu with the proper permissions.
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Adlumin

Adlumin is a SIEM tool used for real-time visibility of systems and a consolidated log/event manager. The Learning Center can be a good place to start for finding your way around. This tool has a lot of functionality and great things can be done with some research.
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Goverlan

Agent used for Remote Computing, Software Installs, and Reporting
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Bitlocker Recovery

How to disable Bitlocker Recovery
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